We want to make you happy!
We know you’ll love your Black Jewell Popcorn purchase, it’s the Better Popcorn! However, if something’s not quite right we will gladly replace or exchange the product for another Black Jewell Product.
To request a replacement or exchange, please email us with your name, the reason for the return, order number, product description, lot number, and a photo of the product (if possible). This information helps us track down any issues and make any changes to ensure you are always getting the highest quality popcorn.
If you have any questions, please email us or call us at (800) 948-2302.